Understanding Kitting Services
Have you ever been shopping for a new piece of furniture and read “Assembly Required” on the product box that you want? Most people don’t jump up and down with joy when they see those dreaded words. Many people don’t like assembling anything because it takes up a lot of time and can involve a […]
Call Center vs. Contact Center
Managing and monitoring an organization’s activities and operations in the digital age is time-consuming and overwhelming. An organization must be so much more than the expert in their subject matter. To stay current and aware of what members think about and need from your organization, you must be available through many different digital channels. What […]
First Call Resolution
Customers are not usually thrilled when they need to call customer service for help. Most times when a customer calls in for help, they have reached their breaking point and genuinely need the help of a professional. It’s essential for call center representatives to be polite, friendly, and professional because callers may not be in […]
Taking Control of Your Data Entry Process
There are many moving parts to running a successful organization. Sometimes, it can feel overwhelming to organize and manage the completion of several tasks, including data entry. Delegating tasks is an essential aspect of running any type of business. You want to ensure whoever is helping with day-to-day tasks and running big picture projects can […]
Online Social Media Monitoring
Communication is what keeps members interested in and supportive of your organization. In order to attract new members and appeal to current ones, organizations must maintain communication by using effective marketing strategies. Sending direct mail or making direct phone calls are some ways organizations can effectively reach out to members. However, establishing a strong social […]
White Labeled Customer Support
The goal of an organization should ultimately be to achieve effectively live up to its stated mission and to market its brand successfully. If the goal of your organization, for example, is to support the health of those with significant financial needs and to encourage others to aid in that effort, that will likely be […]
Outbound Acquisition Calling
There are many marketing methods you can use to reach out to current and potential members. Some of those methods include direct mail marketing campaigns, emailing, and social media marketing. Nevertheless, a surefire way of marketing your organization effectively and gaining more support is via outbound acquisition calling. Making outbound calls to individuals cannot only […]
Importance of an Acknowledgment Call
Reaching out to members of your organization via direct mail or email are important methods of communication as well as marketing. It is vital to communicate with your members as much as possible to show how valued they are by your organization and to keep them in the loop about your organization’s actions and achievements. […]
Flexibility of Digital Printing
When running your direct mail marketing campaign, you’ll want to ensure that your printing needs are properly handled with the correct printing method. Nowadays, more organizations are relying on digital printing, as opposed to other printing methods, to handle their printing needs. Digital printing offers a series of benefits for organizations, such as the personalization […]
Print-On-Demand with Digital Printing
There was a time when it wasn’t economical to print small batches of documents using digital printing, but that time is no more. Digital printing has continued to advance throughout the years. It now costs less to print-on-demand in small batches with digital printing machines, and there are many other benefits as well. What is […]