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      • Mail Inserting
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      • Direct Mail Geo Mapping
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      • Short Term Campaigns
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      • Manual Fulfillment
      • Encapsulator
    • Creative Solutions
      • Data Management
  • Who is Valtim?
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  • Blog
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Daily Archives: May 25, 2018

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First Call Resolution

Contact Center, MarketingBy Valtim Marketing SolutionsMay 25, 2018Leave a comment

Customers are not usually thrilled when they need to call customer service for help. Most times when a customer calls in for help, they have reached their breaking point and genuinely need the help of a professional. It’s essential for call center representatives to be polite, friendly, and professional because callers may not be in…

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